Our personalized products are printed especially for you, therefore we do not accept returns because they can not be sold again.
Complaints can be submitted by every customer who received a defective product
Consumers are required to check the conformity of the goods with the order in terms of its quality and quantity within 7 days from the date of receipt of goods. The date of receipt of goods are treated the day of its delivery by courier / other chosen by the parties to the headquarters of the postal operator ordering the goods specified in the order content. Complaint submitted after the 7-day period following the date of receipt of goods will not be taking into account.